The Ritz-Carlton Coconut Grove, Miami（迈阿​​密力丽思卡尔顿椰林酒店 ） ★★★★★

Había una construcción que ensuciaba y hacía ruido todo el día y toda la noche.

Nos sentimos muy a gusto con las atenciones del señor Geovanny Cruz.

Solo quiero apuntar de forma constructiva, la presión de agua de la ducha nos pareció muy escasa.

La limpieza impecable

Atención de algunos de los personeros en counter

Me gustó mucho las áreas comunes, son espacios confortables y muy bien decorados. La estancia es encantadora, y el restaurant, en calidad y servicio es excelente.

La limpieza era muy mala, de lo peor que he visto en hoteles de alta gama, la habitación no tenía una lámpara de mesa en living o comedor, increíble. El personal en general en recepción era malo, podías pedir algo, que pocas veces te lo brindaban .

Muy bien ubicado y atencion de exelencia

No estaba habilitado el bar

The pool is so relaxing. Dinner at the restaurant was excellent. I lost my phone and the staff looked relentlessly until they found it. Great staff and hotel.

I liked the pool and poolside drinks

The staff is the most professional and attentive I have encountered in awhile makes staying here enjoyable. The housekeeping staff is outstanding the valet attendants always had my car waiting almost immediately after I called them. The staff is what sets this place over the top.

I got a room that was supposed to have a "city" view the view we had from our balcony was of another roof and some A/C drainage containers. The bed was lumpy had poor support with my legs positioned higher then my head , definitely need to update their mattress. Another critique was the lounging chair and ottoman in the room were also very uncomfortable. Place is expensive charging 40 dollars per night for car parking. A small box of cereal costs $6 a breakfast omelet $24, their dining room and room service menu is limited but at their prices you would be crazy if you ate here anyway. Dining room on the weekend was mostly empty.

Great staff, pool, food. Great location.

Free Breakfast was limited to $80. Uber and Lyft had hard time finding.

Staff were professional and service was very good.

The hotel was pretty noisy, both from other rooms as well as from street noise even though we were on the 8th floor. We were expecting a nicer pool area.

Found it a bit strange that in a nice facility like this that you have to pay 30 bucks per day for WiFi.

Great location, very comfortable beds and nice size room. The hotel manager - Ms. Natalie Wise - was very courteous and professional.

The check-in (night) duty manager could’ve been more courteous and friendly. But all rest of staff were excellent.

Very good****

Very sad bar and restaurant close!!!!! Very disappointed...not them faut..but should say so at the booking.

location

terrible breakfast, Poor service and v expensive

The property was amazing even though my wife and I stayed for a short time.

Dewey was awesome!

The room was large and very comfortable

had to wait for room past check in time